After looking at a Tuff Spa two years ago I finally purchased a TT450 at the LA Fair from Chad and love it. It was delivered yesterday after a long wait. My husband bought the upgraded package with the 220v and extra jets and boy was it worth wait. The delivery crew was wonderful. They did not get to hook it up because electrical hook up was not right, but they went through everything I needed to do step by step and a couple of hours later it was up and running. Jim and everyone I talked to at Custom Spas Direct were very friendly and helpful. Thank you Custom Spas Direct.