SPA WATER CARE

CLOUDY, DULL WATER

POSSIBLE CAUSE SOLUTION MAINTENANCE
Dirty Filter Clean filter with Filter Fresh® filter cleaner. Spa Clarifier used weekly ( 1 fl. oz. per 250 gals.) will help the filter remove small particles that cloud water. Clean filter as needed.
pH balance and total alkalinity are incorrect Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. Lock in pH level between 7.2 and 7.8 range with pH Magic® water balancer. When spa is refilled, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH level.
Excessive organic contaminates Treat with Activate to destroy contaminants. Treat with Natural Clear® enzyme clarifier to break down oily water. Add a dosage of Activate (2 oz. per 250 gals.) to shock oxidize and/or regenerate the bromine sanitizer. Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) weekly to prevent oily build-up.
High levels of suspended solids Use Spa Clarifier to help filter remove small particles. Once a week or whenever the spa water appears cloudy, add Spa Clarifier (1 fl. oz. per 250 gals.).
Calcium too high (Hard Water)

Use Protect Plus regularly. Replace some of the water.

Add Protect Plus (1 fl. oz. per 250 gals.) weekly to inactivate dissolved minerals in the water.

POSSIBLE CAUSE
Dirty Filter
SOLUTION
Clean filter with Filter Fresh® filter cleaner.
MAINTENANCE
Spa Clarifier used weekly ( 1 fl. oz. per 250 gals.) will help the filter remove small particles that cloud water. Clean filter as needed.
POSSIBLE CAUSE
pH balance and total alkalinity are incorrect
SOLUTION
Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. Lock in pH level between 7.2 and 7.8 range with pH Magic® water balancer.
MAINTENANCE
When spa is refilled, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH level.
POSSIBLE CAUSE
Excessive organic contaminates
SOLUTION
Treat with Activate to destroy contaminants. Treat with Natural Clear® enzyme clarifier to break down oily water.
MAINTENANCE
Add a dosage of Activate (2 oz. per 250 gals.) to shock oxidize and/or regenerate the bromine sanitizer. Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) weekly to prevent oily build-up.
POSSIBLE CAUSE
High levels of suspended solids
SOLUTION
Use Spa Clarifier to help filter remove small particles.
MAINTENANCE
Once a week or whenever the spa water appears cloudy, add Spa Clarifier (1 fl. oz. per 250 gals.).
POSSIBLE CAUSE
Calcium too high (Hard Water)
SOLUTION
Use Protect Plus regularly. Replace some of the water.
MAINTENANCE
Add Protect Plus (1 fl. oz. per 250 gals.) weekly to inactivate dissolved minerals in the water.

CLOUDY, GREEN WATER

POSSIBLE CAUSE SOLUTION MAINTENANCE
Low alkalinity level

Add Spa Increase.

Test often and maintain total alkalinity level of 80 – 120 ppm.

Low sanitizer level
Test and adjust sanitizer level, shock oxidize with Activate.
Treat with Activate (2 oz. per 250 gals.). Maintain sanitizer level of 3 – 5 ppm.
POSSIBLE CAUSE
Low alkalinity level
SOLUTION
Add Spa Increase.
MAINTENANCE
Test often and maintain total alkalinity level of 80 – 120 ppm.
POSSIBLE CAUSE
Low sanitizer level
SOLUTION
Test and adjust sanitizer level, shock oxidize with Activate.
MAINTENANCE
Treat with Activate (2 oz. per 250 gals.). Maintain sanitizer level of 3 – 5 ppm.

BROWN WATER

POSSIBLE CAUSE SOLUTION MAINTENANCE
High iron or manganese content Use Protect Plus. Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration.
POSSIBLE CAUSE
High iron or manganese content
SOLUTION
Use Protect Plus.
MAINTENANCE
Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration.

CHALKY, WHITE SCALE DEPOSITS

POSSIBLE CAUSE SOLUTION MAINTENANCE

Mineral deposits in water

Use Protect Plus. Check water balance and adjust as needed.

Use Protect Plus (1 fl. oz. per 250 gals.) weekly to prevent calcium scale formation.
POSSIBLE CAUSE
Mineral deposits in water
SOLUTION
Use Protect Plus. Check water balance and adjust as needed.
MAINTENANCE
Use Protect Plus (1 fl. oz. per 250 gals.) weekly to prevent calcium scale formation.

CLEAR, GREEN WATER

POSSIBLE CAUSE SOLUTION MAINTENANCE

High copper or iron content

Use Protect Plus.

Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration.
POSSIBLE CAUSE
High copper or iron content
SOLUTION
Use Protect Plus.
MAINTENANCE
Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration.

SKIN AND EYE IRRITATION

POSSIBLE CAUSE SOLUTION MAINTENANCE
Excessive organic contaminants Treat with Activate. Treat with Activate (2 oz. per 250 gals.) weekly.
pH too low or too high Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. Use pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH levels.
POSSIBLE CAUSE
Excessive organic contaminants
SOLUTION
Treat with Activate.
MAINTENANCE
Treat with Activate (2 oz. per 250 gals.) weekly.
POSSIBLE CAUSE
pH too low or too high
SOLUTION
Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease.
MAINTENANCE
Use pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH levels.

ODOR

POSSIBLE CAUSE SOLUTION MAINTENANCE

Excessive organic contaminants

Treat with Activate. Use Natural Clear® enzyme clarifier to prevent oily buildup.

Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants.
POSSIBLE CAUSE
Excessive organic contaminants
SOLUTION
Treat with Activate. Use Natural Clear® enzyme clarifier to prevent oily buildup.
MAINTENANCE
Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants.

FOAMING

POSSIBLE CAUSE SOLUTION MAINTENANCE
High concentration of chemicals, body oils, cosmetics and other contaminants due to heavy bather load Use Foam Out. Shock oxidize with Activate. Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. Drain and refill spa at least every 3 months.
Calcium hardness too low Add Liquid Calcium Hardness Up. Test and maintain calcium hardness level of 150-400 ppm.
POSSIBLE CAUSE
High concentration of chemicals, body oils, cosmetics and other contaminants due to heavy bather load
SOLUTION
Use Foam Out. Shock oxidize with Activate.
MAINTENANCE
Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. Drain and refill spa at least every 3 months.
POSSIBLE CAUSE
Calcium hardness too low
SOLUTION
Add Liquid Calcium Hardness Up.
MAINTENANCE
Test and maintain calcium hardness level of 150-400 ppm.

PITTING OF METAL FIXTURES OR PLASTIC SPA SURFACES

POSSIBLE CAUSE SOLUTION MAINTENANCE
pH and/or total alkalinity too low Adjust total alkalinity and pH balance of water with Spa Increase. Test and adjust as necessary to maintain total alkalinity level of 80 – 120 ppm and pH level of 7.2 – 7.8. When spa is refilled with fresh water, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in the correct pH level.
POSSIBLE CAUSE
pH and/or total alkalinity too low
SOLUTION
Adjust total alkalinity and pH balance of water with Spa Increase.
MAINTENANCE
Test and adjust as necessary to maintain total alkalinity level of 80 – 120 ppm and pH level of 7.2 – 7.8. When spa is refilled with fresh water, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in the correct pH level.

SCUM DEPOSITS ON WATERLINE

POSSIBLE CAUSE SOLUTION MAINTENANCE
Body oils and dirt Use Natural Clear® enzyme clarifier regularly to reduce scum and odor-causing oils, lotions and organic materials in the water. Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) once a week to remove scum lines and protect filter from oily buildup and clogs.
POSSIBLE CAUSE
Body oils and dirt
SOLUTION
Use Natural Clear® enzyme clarifier regularly to reduce scum and odor-causing oils, lotions and organic materials in the water.
MAINTENANCE
Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) once a week to remove scum lines and protect filter from oily buildup and clogs.

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