SPA WATER CARE
CLOUDY, DULL WATER
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| Dirty Filter | Clean filter with Filter Fresh® filter cleaner. | Spa Clarifier used weekly ( 1 fl. oz. per 250 gals.) will help the filter remove small particles that cloud water. Clean filter as needed. |
| pH balance and total alkalinity are incorrect | Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. Lock in pH level between 7.2 and 7.8 range with pH Magic® water balancer. | When spa is refilled, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH level. |
| Excessive organic contaminates | Treat with Activate to destroy contaminants. Treat with Natural Clear® enzyme clarifier to break down oily water. | Add a dosage of Activate (2 oz. per 250 gals.) to shock oxidize and/or regenerate the bromine sanitizer. Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) weekly to prevent oily build-up. |
| High levels of suspended solids | Use Spa Clarifier to help filter remove small particles. | Once a week or whenever the spa water appears cloudy, add Spa Clarifier (1 fl. oz. per 250 gals.). |
| Calcium too high (Hard Water) |
Use Protect Plus regularly. Replace some of the water. |
Add Protect Plus (1 fl. oz. per 250 gals.) weekly to inactivate dissolved minerals in the water. |
| POSSIBLE CAUSE |
|---|
| Dirty Filter |
| SOLUTION |
| Clean filter with Filter Fresh® filter cleaner. |
| MAINTENANCE |
| Spa Clarifier used weekly ( 1 fl. oz. per 250 gals.) will help the filter remove small particles that cloud water. Clean filter as needed. |
| POSSIBLE CAUSE |
|---|
| pH balance and total alkalinity are incorrect |
| SOLUTION |
| Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. Lock in pH level between 7.2 and 7.8 range with pH Magic® water balancer. |
| MAINTENANCE |
| When spa is refilled, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH level. |
| POSSIBLE CAUSE |
|---|
| Excessive organic contaminates |
| SOLUTION |
| Treat with Activate to destroy contaminants. Treat with Natural Clear® enzyme clarifier to break down oily water. |
| MAINTENANCE |
| Add a dosage of Activate (2 oz. per 250 gals.) to shock oxidize and/or regenerate the bromine sanitizer. Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) weekly to prevent oily build-up. |
| POSSIBLE CAUSE |
|---|
| High levels of suspended solids |
| SOLUTION |
| Use Spa Clarifier to help filter remove small particles. |
| MAINTENANCE |
| Once a week or whenever the spa water appears cloudy, add Spa Clarifier (1 fl. oz. per 250 gals.). |
| POSSIBLE CAUSE |
|---|
| Calcium too high (Hard Water) |
| SOLUTION |
| Use Protect Plus regularly. Replace some of the water. |
| MAINTENANCE |
| Add Protect Plus (1 fl. oz. per 250 gals.) weekly to inactivate dissolved minerals in the water. |
CLOUDY, GREEN WATER
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| Low alkalinity level |
Add Spa Increase. |
Test often and maintain total alkalinity level of 80 – 120 ppm. |
| Low sanitizer level |
Test and adjust sanitizer level, shock oxidize with Activate.
|
Treat with Activate (2 oz. per 250 gals.). Maintain sanitizer level of 3 – 5 ppm.
|
| POSSIBLE CAUSE |
|---|
| Low alkalinity level |
| SOLUTION |
| Add Spa Increase. |
| MAINTENANCE |
| Test often and maintain total alkalinity level of 80 – 120 ppm. |
BROWN WATER
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| High iron or manganese content | Use Protect Plus. | Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration. |
| POSSIBLE CAUSE |
|---|
| High iron or manganese content |
| SOLUTION |
| Use Protect Plus. |
| MAINTENANCE |
| Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration. |
CHALKY, WHITE SCALE DEPOSITS
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
|
Mineral deposits in water |
Use Protect Plus. Check water balance and adjust as needed. |
Use Protect Plus (1 fl. oz. per 250 gals.) weekly to prevent calcium scale formation. |
| POSSIBLE CAUSE |
|---|
| Mineral deposits in water |
| SOLUTION |
| Use Protect Plus. Check water balance and adjust as needed. |
| MAINTENANCE |
| Use Protect Plus (1 fl. oz. per 250 gals.) weekly to prevent calcium scale formation. |
CLEAR, GREEN WATER
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
|
High copper or iron content |
Use Protect Plus. |
Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration. |
| POSSIBLE CAUSE |
|---|
| High copper or iron content |
| SOLUTION |
| Use Protect Plus. |
| MAINTENANCE |
| Use Protect Plus (1 fl. oz. per 250 gals.) to suspend and inactivate minerals that cause water discoloration. |
SKIN AND EYE IRRITATION
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| Excessive organic contaminants | Treat with Activate. | Treat with Activate (2 oz. per 250 gals.) weekly. |
| pH too low or too high | Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. | Use pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH levels. |
| POSSIBLE CAUSE | |
|---|---|
|
|
| SOLUTION | |
| Test pH and alkalinity. Adjust levels using Spa Increase or Spa Decrease. | |
| MAINTENANCE | |
| Use pH Magic® water balancer (3 lbs. per 500 gals.) to lock in correct pH levels. |
ODOR
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
|
Excessive organic contaminants |
Treat with Activate. Use Natural Clear® enzyme clarifier to prevent oily buildup. |
Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. |
| POSSIBLE CAUSE |
|---|
| Excessive organic contaminants |
| SOLUTION |
| Treat with Activate. Use Natural Clear® enzyme clarifier to prevent oily buildup. |
| MAINTENANCE |
| Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. |
FOAMING
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| High concentration of chemicals, body oils, cosmetics and other contaminants due to heavy bather load | Use Foam Out. Shock oxidize with Activate. | Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. Drain and refill spa at least every 3 months. |
| Calcium hardness too low | Add Liquid Calcium Hardness Up. | Test and maintain calcium hardness level of 150-400 ppm. |
| POSSIBLE CAUSE |
|---|
| High concentration of chemicals, body oils, cosmetics and other contaminants due to heavy bather load |
| SOLUTION |
| Use Foam Out. Shock oxidize with Activate. |
| MAINTENANCE |
| Treat with Activate (2 oz. per 250 gals.) at least once a week to destroy organic contaminants. Drain and refill spa at least every 3 months. |
| POSSIBLE CAUSE |
|---|
| Calcium hardness too low |
| SOLUTION |
| Add Liquid Calcium Hardness Up. |
| MAINTENANCE |
| Test and maintain calcium hardness level of 150-400 ppm. |
PITTING OF METAL FIXTURES OR PLASTIC SPA SURFACES
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| pH and/or total alkalinity too low | Adjust total alkalinity and pH balance of water with Spa Increase. | Test and adjust as necessary to maintain total alkalinity level of 80 – 120 ppm and pH level of 7.2 – 7.8. When spa is refilled with fresh water, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in the correct pH level. |
| POSSIBLE CAUSE |
|---|
| pH and/or total alkalinity too low |
| SOLUTION |
| Adjust total alkalinity and pH balance of water with Spa Increase. |
| MAINTENANCE |
| Test and adjust as necessary to maintain total alkalinity level of 80 – 120 ppm and pH level of 7.2 – 7.8. When spa is refilled with fresh water, add pH Magic® water balancer (3 lbs. per 500 gals.) to lock in the correct pH level. |
SCUM DEPOSITS ON WATERLINE
| POSSIBLE CAUSE | SOLUTION | MAINTENANCE |
|---|---|---|
| Body oils and dirt | Use Natural Clear® enzyme clarifier regularly to reduce scum and odor-causing oils, lotions and organic materials in the water. | Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) once a week to remove scum lines and protect filter from oily buildup and clogs. |
| POSSIBLE CAUSE |
|---|
| Body oils and dirt |
| SOLUTION |
| Use Natural Clear® enzyme clarifier regularly to reduce scum and odor-causing oils, lotions and organic materials in the water. |
| MAINTENANCE |
| Add Natural Clear® enzyme clarifier (1 fl. oz. per 500 gals.) once a week to remove scum lines and protect filter from oily buildup and clogs. |